FAQ
Will I be charged customs and taxes upon delivery?
We ship from our global network to ensure smooth delivery. For customers in the EU (under €150) and the UK (under £135), VAT is collected at checkout, so you typically will not pay VAT again upon arrival.
Important Note on Additional Fees: While VAT is prepaid, your local postal service may charge a "Handling Fee" or "Administrative Fee" for customs processing.
* Estimated Cost: These fees typically range from $5 to $25 (USD) depending on your national carrier.
* Responsibility: These charges are determined by your local government and are the buyer's responsibility.
For larger orders or other regions, local duties may apply. We aim to produce items locally to minimize these costs and ensure your art arrives promptly.
Custom and personalized orders
We prioritize both premium quality and sustainability. To reduce our carbon footprint and ensure your order reaches you quickly, we produce our items at high-quality production hubs nearest to your location. While the specific garment brand may vary depending on local availability, we guarantee the same high standards and print quality for all our designs.
Cancellations & Changes
We gladly accept cancellations within 1 hour of purchase. Because our items are made-to-order, production begins automatically shortly after your order is placed to ensure quick delivery. Once production starts, we are unable to cancel or change the order. Thank you for your understanding.